AI visibility audit: questions, assistants, recorded answers and scheduled measurement.
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AI visibility audit and tracking

Find out what AI says about your brand

Your customers now ask ChatGPT, Perplexity, Gemini and Google AI Overviews who to hire and what to buy. Our AI visibility audit records whether those answers mention you, who they recommend in your place, and which fixes will change that.

  • Real prompts, tested by hand
  • Competitors measured too
  • A prioritised fix list
01What it is

What is an AI visibility audit?

An AI visibility audit is a measured check of whether AI tools mention your business when buyers ask the questions that lead to a sale. We ask those questions in ChatGPT, Perplexity, Gemini, Google AI Overviews and Copilot, and record what each one says.

Most businesses have never looked at what AI tools say about them. An audit replaces guesswork with a dated record: which questions you appear for, which competitors appear instead, and which websites the assistants relied on when they answered. It is the sensible first step before any other AI search work, because it shows where effort will pay back and where it will not.

AI visibility audit at a glance

An AI visibility audit is a structured test of how AI search tools answer the questions your customers ask. We run a fixed set of prompts across the main assistants, record every mention and citation of your brand and your competitors, and trace each gap back to a cause on your site or around the web. AI visibility tracking repeats the same test every month so you can see whether the work is moving the answers.

ExampleTwo ways of checking how visible your business is
BeforeSEO auditSEO audit
  • Page speed: checked
  • Meta tags: checked
  • What AI tools say about you: not checked

Checks your site against how Google ranks pages.

With usAI visibility auditAI visibility audit
  • ChatGPT: you are mentioned
  • Perplexity: you are cited
  • AI Overviews: a competitor is named

Checks the answers themselves, because no tool reports them to you.

In practice
The result is a baseline: where you appear, where a competitor appears in your place, which sources the tools rely on, and what is stopping you from being named. AI visibility tracking is the same test repeated on a schedule, so you can see change over time.
Who it is for
Any business that wants facts before spending on AI search, and anyone who has to report on it to directors or clients.
What it is not
It is not an automated score from a single tool, and it does not change the answers. It tells you where to act.
02How it works

How AI visibility is measured

AI tools publish no ranking report, so visibility has to be measured by asking and recording. The method has four parts.

  1. 1

    Choose the questions

    A fixed list of the prompts your buyers would type, covering each service and each stage of the decision.

  2. 2

    Ask every assistant

    The same prompt is run in each tool, because each one draws on a different index and different partners.

  3. 3

    Record the answer

    We note which brands are named, in what order, and which sources are linked. A mention and a linked citation are counted separately.

  4. 4

    Repeat on a schedule

    Answers vary from day to day. Running the same prompts again and again shows the pattern, which one screenshot cannot.

03Why it matters

You cannot improve what you have never measured

Analytics shows the clicks you received. It does not show the conversations where a buyer asked an AI tool for a recommendation and your name never came up.

  1. AI answers leave no trace in your reports

    When an assistant answers a question without sending a visit, nothing appears in Google Analytics or Search Console. The only way to see it is to ask the question yourself and record the answer.

  2. Each assistant draws on different sources

    ChatGPT, Perplexity, Gemini and Google AI Overviews use different indexes and partners. A brand can be cited in one and missing from the rest, so each has to be tested separately.

  3. Answers change with wording and time

    The same question can produce different answers on different days. A single screenshot proves little, which is why we test a fixed prompt set repeatedly and report the pattern.

04Is it for you

Signs you need AI Visibility Audit

If two or more of these sound familiar, this service is likely to pay back. If none do, tell us and we will say so.

Tick the ones that sound familiar

Not sure where you stand? We will check for you.

Ask for the free audit
05Who uses it

Who AI Visibility Audit is for

Any business that buyers research with an assistant can be measured. These sectors tend to ask for it first.

SDMMeasured before anything is changed
  • Professional services

    Law, accounting and consulting firms check which practices are recommended for each service line and location.

  • B2B software

    Vendors see whether they appear in “best tool for” and “alternatives to” answers, and who appears instead.

  • Local and multi-location businesses

    Each branch is tested for its own town, so weak locations are found quickly.

  • E-commerce brands

    Product and category questions are tested to see which stores and products are suggested.

  • Healthcare clinics

    Treatment and “near me” questions are tested to see which clinics are named.

  • Hotels and travel

    Trip-planning questions show which properties and operators get suggested.

  • Education and training

    Course and provider questions are checked for who is recommended.

  • Home services and trades

    Urgent, local questions are tested town by town.

06What is included

What the AI visibility audit covers

Six areas, each ending in findings you can act on.

Request a free audit
  1. Prompt research

    We build the list of questions your buyers actually ask, from your search data, sales conversations and competitor positioning.

  2. Mention and citation testing

    Every prompt is run across ChatGPT, Perplexity, Gemini, Google AI Overviews and Copilot, and the answers are logged.

  3. Competitor share of answers

    We record which brands are named for each prompt, so you can see who is winning the answers you are missing.

  4. Source analysis

    We list the pages and publications the assistants cite, which shows where you need to be present or mentioned.

  5. Technical readiness

    Crawler access, indexing, structured data and page structure are checked on the pages that should be earning the citations.

  6. Accuracy check

    We note where an assistant describes your business wrongly or uses out-of-date details, and where that information comes from.

07Comparison

AI visibility audit vs SEO audit

The differences that matter when you decide where to put time and budget.

AspectThe usual waySEO auditWhat we doAI visibility audit
What is testedYour website and its rankingsThe answers AI tools give to buyer questions
Unit of measurementKeyword positionsMentions and citations per prompt
Competitor viewWho outranks youWho is named instead of you, and how often
Sources examinedYour pages and backlinksEvery site the assistants cite
RepeatableYes, by re-crawlingYes, by re-running the same prompts
08Our process

How the audit and tracking work

The audit is a fixed piece of work with a clear end. Monthly tracking is optional and uses the same prompts.

Before you commit

Scoping call

A 30-minute call covers your markets, your services and the competitors you want measured. We then set out the scope, the timeline and the cost in writing, so you know exactly what you are buying.

You receive

A written proposal within 48 hours of the call.

Week 1

Build and agree the prompt set

We draft the questions your buyers ask, using your Search Console data, the questions your sales team hears and the way competitors position themselves. You approve the list. It is then frozen so later reports are comparable.

You receive

An approved prompt set, grouped by service and buying stage.

Weeks 1 to 2

Run the baseline by hand

Each prompt is tested across ChatGPT, Perplexity, Gemini, Google AI Overviews and Copilot. We log the date, the answer, the brands named and the sources cited. Nothing is estimated by a tool.

You receive

The full answer log, so you can read exactly what was said.

Weeks 2 to 3

Diagnose the gaps

Every gap is traced to a cause: a blocked crawler, a missing page, unclear business information or the absence of a third-party mention. Crawler access, indexing and structured data are checked on the pages that should be earning the citations.

You receive

A visibility scorecard, a competitor comparison and a list of the sources that matter in your market.

Week 3

Findings call and action plan

We walk you through the results on a call. The fixes are ranked by likely effect and by effort, so you know what to do first, whether you do it with us, in-house or with another supplier.

You receive

A prioritised action plan covering technical, content and off-site work.

Monthly, optional

Tracking

If you continue, the same prompts are re-run on a fixed schedule and compared with the baseline.

You receive

A monthly tracking report showing what changed and what we recommend next.

Timings are typical for a single website; your proposal sets out the exact schedule.

09Working with us

How we work with you

Sachkhand Digital Marketing has worked with businesses in 30 countries since 2017. The team is remote-first and keeps to your time zone, and the specialists who audit your site are the ones who do the work. This is how the work is shared on an AI visibility audit.

You

What we need from you

Your input, mostly at the start
  • Read access to Search Console and Analytics, if you have them
  • The competitors you most often lose work to
  • The questions your sales team hears most
  • Someone who can confirm facts about your business during the accuracy check
SDM

What our team handles

Everything else, start to finish
  • Prompt research from your data and your market
  • Manual testing across five AI tools
  • Competitor and source analysis
  • Technical checks and the prioritised action plan
  1. Free audit before any quoteWe look at your site first. After a 30-minute call you get a written proposal within 48 hours, with the scope, the timeline and the cost.
  2. One account managerA single point of contact who knows your account, on WhatsApp and email, with a reply within one business day.
  3. Plain-English reportingReports match your own analytics and are followed by a review call. A weak month comes with the reason and the plan.
  4. No lock-in contractOngoing work is billed monthly and can be stopped with 30 days' notice.
10Deliverables

What you receive

  • A visibility scorecard showing, prompt by prompt, where you are cited, mentioned or absent in each assistant.

  • A competitor comparison with the brands that appear in your place and how often.

  • A source list of the sites and pages the assistants rely on in your market.

  • A prioritised action plan covering technical fixes, content changes and off-site mentions.

  • A monthly tracking report if you continue, using the same prompts so trends are real.

We tell you this before you start, not after.

Request a free audit

What we will not promise

  • AI answers vary between users, locations and days, so results are sampled observations and not exact rankings.
  • The assistants do not publish how they choose sources. Our diagnosis is based on testing and published guidance, not inside knowledge.
  • An audit shows where you stand. It does not by itself change the answers. That takes the follow-up work.

What you can count on

  • A dated baseline before work starts, so progress is measured and not guessed.
  • The agreed scope of work, delivered every month.
  • A plain answer at each review if something is not working, with what we will change.
11Business impact

How an AI visibility audit helps your business grow

An audit does not change the answers by itself. What it does is tell you where to act, which is where the commercial value comes from.

Targets we plan against, for engagements of six months or more

  • +178%AI search visibilityTarget by month 6
  • 94%AI Overview citation ratePriority question set
  • 3×Brand mention growthAcross AI tools
  • +62%Branded searchTarget by month 6
Outcome 1

Budget goes to the fixes that matter

The ranked plan shows which few changes are most likely to move the answers. You avoid paying for work that would make no difference.

How we measure itEvery recommendation carries an expected effect and an effort rating.

Outcome 2

You see who is taking your enquiries

The competitor comparison shows which brands are named where you are absent, and which sources put them there.

How we measure itShare of answers by brand, for every prompt tested.

Outcome 3

Wrong information is caught early

The accuracy check finds out-of-date prices, services and locations before more buyers hear them.

How we measure itA list of each inaccurate claim and the source it comes from.

Outcome 4

Progress can be proved later

A fixed baseline means later improvement can be shown to directors and partners with a real before and after.

How we measure itThe same prompts, re-run on the same schedule.

Published client results

  • 1.8KAI mentionsHome services franchise client
  • 218Pages cited in AI answersPlumbing and HVAC client
  • ~70×Organic visitsFranchise client, about 1K to 69.8K
  • 98%Client retention600+ clients in 30 countries
See the case studies

What we guarantee

We do not guarantee a ranking or a mention in an AI answer. The search engines and assistants decide that, and no agency controls them. We guarantee the work, the measurement and the honesty.

  • A dated baseline before work starts.Every result is measured against a starting point you have seen.
  • The agreed scope, delivered every month.You know what will be done before the month begins.
  • Honest reporting.Reports match your own analytics. A quarterly review tells you plainly if something is not working.
  • White-hat methods only.No bought links, no fake reviews and nothing that risks a penalty.
  • Your approval before anything is published.No page, pitch or listing change goes live without your sign-off.
  • No lock-in.Billed monthly. Stop with 30 days' notice.
12Common mistakes

Mistakes we see most often

These come up in almost every first audit. Each one is avoidable.

  • Mistake 1

    Testing a handful of prompts once

    AI answers vary from run to run. A few one-off checks tell you very little; a fixed set run several times does.

  • Mistake 2

    Only testing your brand name

    Buyers ask about a problem or a category, not about you. Those are the prompts that decide who gets recommended.

  • Mistake 3

    Ignoring the sources

    The value of an audit is in the cited sources. They show exactly where you need to be present.

  • Mistake 4

    Treating a visibility score as the result

    A single score hides the detail. You need the answers, the brands named and the URLs cited.

13Do it yourself

Five checks you can do this week

You do not need us for the first steps. These take under an hour and show you where you stand.

Want the full picture?

Request the free audit
  1. Write down ten questions a customer would ask an assistant before buying from you.
  2. Run each one in ChatGPT, Gemini and Perplexity in a private window.
  3. Note every business named and every source linked.
  4. Mark the questions where a competitor appears and you do not.
  5. Repeat in a month using exactly the same questions.
15Key terms

AI Visibility Audit: key terms explained

Prompt
The question or instruction typed into an AI assistant.
Mention
Your brand being named in an answer, with or without a link.
Citation
A source the assistant links to as the basis for its answer.
Share of answers
The proportion of tested prompts in which a brand appears.
People also search for
  • AI visibility audit
  • AI visibility services
  • AI search visibility tracking
  • LLM visibility tracking
  • AI citation tracking
  • AI search citation analytics
  • AI visibility consultant for brand citation
  • AI brand monitoring
  • AI share of voice
  • GEO audit
16FAQ

AI Visibility Audit: common questions

Straight answers to the 10 questions we are asked most.

Is yours not here?

Send it to us and you get a reply within one business day.

Ask your own question
What is an AI visibility audit?

It is a structured test of how AI search tools answer the questions your customers ask. We run a fixed list of prompts across ChatGPT, Perplexity, Gemini, Google AI Overviews and Copilot, and record whether your brand is cited, mentioned or absent, along with the competitors and sources that appear.

How is this different from a normal SEO audit?

An SEO audit looks at how your pages rank in classic search results. An AI visibility audit looks at the answers AI tools generate and whether you are in them. The two overlap on technical health, but the testing and the findings are different.

Can you track AI visibility with a tool?

Tracking tools exist and we use them where they help, but they sample answers and can differ from what real users see. We combine tool data with manual testing of your most important prompts so the findings can be checked.

How many prompts do you test?

It depends on how many services, locations and buyer types you have. We agree the list with you before starting, and keep it fixed afterwards so that month-to-month comparisons mean something.

How long does the audit take?

It depends on the number of prompts, markets and competitors. A single-market audit is quicker than a multi-country one. We confirm the timeline in writing before we begin.

Will the audit improve my visibility?

Not by itself. The audit tells you where you stand and what to fix first. Visibility changes when the fixes are carried out, which you can do in-house or with our AI SEO team.

Which AI tools does the audit cover?

ChatGPT, Google AI Overviews and AI Mode, Gemini, Perplexity, Claude and Microsoft Copilot as standard. We agree the final list with you based on where your customers are.

What happens after the audit?

You receive the report and a prioritised plan. You can carry out the plan yourself, hand it to your current agency, or ask us to do the work. There is no obligation.

Is the audit a one-off or ongoing?

It can be either. A one-off audit gives you a baseline and a plan. Ongoing tracking repeats the same prompts each month so you can see the trend.

What do you need from us to start?

Your website address, your main services and locations, and the names of the competitors you most want to compare against. A 30-minute call covers the rest.

Free, with no obligation

See where you stand in AI search

Tell us your website and your main competitors. We will come back with the scope, the timeline and the cost of an AI visibility audit for your market.

  • No cost for the audit
  • Written proposal in 48 hours
  • No lock-in contract
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